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Your Action Plan: Uninsured or Self-Pay High Bill

As an uninsured patient, you may be paying the highest possible price. Hospitals are often required to offer financial assistance, and the sticker price is almost always negotiable.

Start here

Call the billing office and request a fully itemized bill, then ask: “Is this hospital a 501(c)(3) nonprofit? I’d like information about your Financial Assistance Policy.”

In your favor

The sticker price is almost never the final price. Nonprofit hospitals are legally required to offer financial assistance, and most will negotiate.

Your Action Steps

Without it, you cannot verify what you’re being charged for. You have the right to one in every state. An itemized bill lists each individual charge with procedure codes and unit costs.

What to say

I’m an uninsured patient and I’d like a fully itemized bill showing every charge, procedure code, and unit cost.

Look for duplicate charges, unbundled charges, upcoding, and charges for services you did not receive. Nearly 1 in 3 patients who suspect an error are right, and 73.7% who contact billing get errors corrected (JAMA Health Forum, 2024).

Nonprofit hospitals received $28 billion in tax exemptions (KFF, 2023) — in exchange, they are federally required under ACA Section 501(r) to offer Financial Assistance Programs. The hospital must inform you about these programs before sending your bill to collections.

What to say

Is this hospital a 501(c)(3) nonprofit? I’d like information about your Financial Assistance Policy and an application.

Educational Information Only

This information is educational and does not constitute legal, medical, or financial advice. Laws and programs vary by state and change over time. For complex situations — particularly lawsuits, wage garnishment, or situations involving large sums — consult a qualified attorney, patient advocate, or other professional. We connect you with free resources that can help.

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